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Technical Customer Support & Training Representative for Drone Software
Job Location :
535 Mission St.
Suite 2602
San Francisco, CA CA 94105
United States





535 Mission St.
Suite 2602
San Francisco, CA CA 94105
United States
Employment term : Full Time
Degree : Bachelors
Travel : Yes
Job level : Mid Level 2-6 yrs.
Work Authorization :
  • USA: Citizen

    Technical Customer Support and Training Representative for Drone Software, San Francisco, USA



    We are looking for a talented Technical Customer Support & Training Representative to join our growing team in San Francisco. Your objective will be to become an expert on, and provide technical support and training for Pix4D solutions. You will have the opportunity to solve drone-mapping-related issues from a wide variety of professional customers, in addition to providing training to these customers. The ideal candidate has a solid background in geomatics, excellent people and communication skills, and a desire to evolve in a fast growing technology company.




    • Master Pix4D software and its latest improvements
    • Provide customer support and resolve technical issues across complex situations in surveying, mapping, and geographic information systems
    • Teach and train professionals individually: in-person or remotely; publicly train groups of professionals
    • Conduct workshops
    • Help prepare training and support material (manuals, video tutorials, articles, use cases, etc.)
    • Assist in initiatives to drive customer experience improvement
    • Interact closely with sales and support
    • Assist in various support and sales tasks


    • Bachelor of Science or of Art with focus on Earth Sciences or equivalent
    • Knowledge of GIS, geomatics, environmental sciences, surveying and mapping (familiarity with drones is a plus)
    • Minimum 2 years experience teaching software or running projects in geomatics
    • Highly competent in engineering/CAD/geospatial software
    • Excellent communication skills. English, perfectly written and spoken
    • Ability to travel extensively
    • US Citizen

    To apply, go on:

    Pix4D Profile:

    We, at PIX4D, believe work should be a space of creation, not endless routine.

    Our team knows what it’s like to fly drones every day and feel amazed by maps made from images. We want to share that with you by providing the best possible tools for more exciting and efficient work.

    Since our founding in 2011, Pix4D software has been committed to creating professional, georeferenced maps and models from drone imagery. As a spinoff of EPFL in Switzerland, we’re technically solid, built on years of academic research. Join us in pioneering mapping innovation for your industry.

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